Terms of service

Nature of the Service. Under Your Stars provides astrological reports and related content ("Content") for entertainment, curiosity, and personal reflection. The Content is generated from astronomical calculations of planetary positions combined with traditional astrological interpretation. Astrology is not a scientifically validated discipline. The Content is not, and must not be relied on as, a prediction or forecast of future events, and Under Your Stars makes no representation that any statement in the Content describes what has happened, is happening, or will happen in your life.

No Professional Advice. The Content is not medical, psychological, mental-health, legal, tax, financial, investment, career, or relationship advice, and does not create any professional relationship. Always seek the advice of a qualified professional for any question you may have about those subjects. Never disregard or delay seeking professional advice because of something you read in the Content.

Your Responsibility. You are solely responsible for decisions you make and actions you take. Under Your Stars is not liable for any loss or damage arising from reliance on the Content.

Birth Data. Reports are computed from the birth date, time, and location you supply. Under Your Stars does not verify this information. An incorrect birth time or location will change parts of the report (notably the Ascendant and house positions).

Age. The Service is intended for users aged 18 and over.

Purchases and delivery

You pay once for an analysis and get it within minutes; a membership renews until you cancel.

The birth chart analysis, the compatibility analysis and the year ahead analysis are one-time purchases, priced as shown at checkout and delivered as a web page and a PDF once written, usually within minutes. The membership is a subscription: the weekly and monthly analyses, delivered by email and on your account. Its yearly plan also includes the birth chart analysis, written when you join unless you already have one of that chart, and the year ahead analysis for each birthday within a paid year, written about two weeks before it. If you join the yearly plan while the weekly analyses that came with your birth chart analysis are running, what you paid for that analysis comes off your first payment, and the plan renews at its full price. Payment is processed by Stripe; we never see or store your card details. The birth chart analysis includes one free rewrite from corrected birth details.

An analysis you buy for yourself comes with 4 weekly analyses, once per person. They need no card, end by themselves, and can be stopped from any of them. They do not come with a gift or an analysis of a child’s chart, and a refund of the analysis ends them.

Each one-time analysis and its PDF are available on your account for 12 months from purchase. Please download and keep your own copy. After that period the files may be removed, and we are not responsible for access to them once removed. Weekly and monthly issues stay on your account until you delete it, after your membership ends too.

By completing a purchase you accept these terms and the Privacy Policy, ask for the purchase to be delivered at once, and acknowledge that any statutory right to cancel a digital purchase ends when delivery begins. That consent is recorded at checkout. Nothing in these terms limits rights that cannot be waived where you live.

Refunds

Ask within the refund window and a person reviews it.

You may request a refund of a one-time analysis within 14 days of purchase, from your account page, whatever the consent above. Requests are reviewed by a person; one refund is available per account, a rewritten analysis is not refundable, and a gift is refundable only until it has been delivered. An approved refund removes the analysis from your account. Memberships may be cancelled at any time and remain active until the end of the paid period; membership payments are not refunded, and that includes the analyses a yearly plan holds and an analysis counted toward one. See Refunds.

Accounts

Your email address is your account, and you can delete it whenever you like.

An account is created from the email address you give at checkout, and you sign in with a link we email you. You are responsible for keeping that email address secure. You may delete your account at any time from the account page, which removes your charts, analyses and PDFs.

Your content and ours

Your analysis is yours to keep and share; the site itself stays ours.

Analyses are written for you and may be used for your personal purposes, including sharing your chart image. The site, its text, figures and software remain ours. The place database is from GeoNames under the CC BY 4.0 licence.

You are welcome to quote our public pages (a famous person’s chart, a sign, a placement, a pairing, a date in the sky) in an article, a post, a video or an answer, with a link to the page you quote. Each famous, couple and sign-pair page gives the line to copy. Copying whole pages or the site’s collections, or reselling them, is not allowed.

Availability and changes

We work to keep the site running, and changes reach new purchases only.

We aim to keep the service available but do not guarantee uninterrupted access. We may change prices, features and these terms; changes apply to purchases made after they take effect.

Liability

What we owe you is capped at what you paid, except where the law says otherwise.

To the fullest extent permitted by law, our total liability to you for any claim arising from the service is limited to the amount you paid us in the twelve months before the claim, and we are not liable for indirect or consequential loss. Nothing in these terms limits liability that cannot be limited by law, and nothing in them takes away protections you cannot waive under the law where you live.

Governing law

Which country’s law applies, and what stays yours wherever you live.

These terms are governed by the laws of Ontario, Canada, and disputes are heard by its courts, except that consumers keep the mandatory protections and courts of the place where they live.

Who we are

The business behind the site.

The service is provided by Under Your Stars. Contact: hello@underyourstars.com.